Customer Service

At Qyinton, we want every part of your shopping experience — before, during, and after your order — to feel easy and supported. If you have a question, concern, or need help with anything, our team is here for you.

Contact Us

• Email: info@qyinton.com
• Phone: +1 289 769 3988
• Business Address:
  9-9580 Yonge Street
  Suite 279
  Richmond Hill, ON L4C 1V6
• Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
• Response Time: We respond to all inquiries within 24 hours (excluding weekends and holidays).

The fastest way to reach us is by email at info@qyinton.com.

What We Can Help With

• Order status and tracking
• Returns, exchanges, and refunds
• Shipping and delivery questions
• Product information and sizing
• Payment and billing questions
• Order changes or cancellations
• General feedback and suggestions

Before You Contact Us

To help us assist you as quickly as possible, please include the following in your message:

• Your order number
• The email address used at checkout
• A brief description of your question or issue

Helpful Policies

You may also find the answer you're looking for in one of our policies:

• Returns & Refunds Policy
• Shipping & Delivery Policy
• Payment Policy
• Privacy Policy
• Terms of Use

We appreciate your business and are committed to making things right if something isn't as expected.